When an organization uses a systems thinking approach to doing business, it makes the system of doing business more efficient and cost-effective. It provides enhanced feedback for product and service improvements. It can also have a positive effect on employee morale.
You manage resources and people better because instead of dividing a problem into parts and exploring the details of the parts, you realize that looking at the parts separately creates a sub-optimal result. By realizing that all the parts are related, you develop a superior solution. And the problem will probably not reoccur!
By realizing that we are part of a well-oiled machine (i.e. a system), we'll solve the problems along with the other teams and departments that are involved. Together we determine the cause and solution of a problem.
Systems Thinking allows you to make strategic decisions during ambiguity. By looking from all possible angles and considering possible outcomes you reduce risk.
Systems thinking combined with human interaction with customers is an example of a wide range of parts working efficiently for the same goal.
In fact, without understanding the system in which they work and that system’s goals, employees will not be able to identify their role in contributing to the system’s success. In other words, they will have no direction and confusion can set in.
When everyone knows the goals and their role, then things get done easier. With greater collaboration and synergy, and with less confusion and uncertainty.
By seeing other players in the organization as being part of the big system, then we can work with (not against) others in creating the best solutions for achieving our goals.
There are many complex issues in organizations and the world. From inefficient purchasing chains to lack of buy-in for strategic planning. From climate change to homelessness. Using The Systems Thinking Approach® allows for a thorough and dynamic approach, taking into consideration the many teams, departments and external players, allowing everyone to work together to develop solutions.
Working together for a common goal is pretty much what systems thinking is about.
Think of how the body works – the muscles, organs and nervous system all function together with the same goal in mind – to keep you alive.
Think of your organization as a system like your body. Viewing your organization as a system makes it easier to understand and manage.
