Stages of change



The Five Stages of Grief  

is the basis for many change models. The Five Stages of Grief model, developed by Elisabeth Kübler-Ross, includes denial, anger, bargaining, depression, and acceptance.

In no defined sequence, most of these stages occur when a person is faced with the reality of their impending death and applies to survivors of a loved one's death as well. The hypothesis was first introduced by Kübler-Ross in her book On Death and Dying, which was inspired by her work with terminally ill patients.

Our Rollercoaster of Change model is built upon Kübler-Ross' work, as well as others.

It has five phases:

    1. shock & denial
    2. anger & depression 
    3. hang-in 
    4. hope & readjustment
    5. rebuilding 

Everyone goes thru the first two phases.

At the hang-in point people can exit the organization, stay in anger & depression, or continue onto hope & readjustment and rebuilding.

Individuals will move thru the phases at different speeds depending upon many factors including:

    • their experience with past changes
    • if they the change is being done "with them" or "to them"
    • their amount of fear
    • the amount information they have about the change
    • dissatisfaction with the current situation
    • understanding of the steps in the change plan
    • understanding of their role in the change plan and the new state
    • their abilities to manage change
    • their perception about what they are losing
    • if they are reinforced for trying new behaviors

A client shared a video briefly explaining the five stages of grief: https://www.youtube.com/watch?v=Dbofp_bgdzI

I hope you enjoy it!

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