Making assumptions

Leaders often assume that their team members all require the same amount of information.

This is not true, especially when new members join the team.

A great leader would investigate the knowledge, skills, confidence and desire for detail of each team member and communicate with that person in the most effective manner, based upon that information.

Therefore, a great leader does not make assumptions about how to communicate. See how people are reacting to your communications, and then ask them about their understanding and need for more information (or less information). The best way to learn is ask!

A great leader modifies their communication style to suit each individual on the team - no "cookie cutter" approach here!

One model that addresses this leadership approach is Blanchard & Hershey's Situational Leadership. Read more about it here: //en.wikipedia.org/wiki/Situational_leadership_theory

Communication should be tailored to the needs or each team member, it sounds difficult but it is doable. Let's talk! Contact me Valerie.MacLeod@HainesCentre.com