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In this web radio interview I talk about "gratuitous turnover" and "unresolved customer and employee complaints."
These are two of the 9 symptoms of highly ineffective leaders. Click here to listen: 9 Symptoms of Highly Ineffective Leaders 2
Want to reduce turnover? Want to listen to complaints? Want to be a better leader?
Contact me Valerie.MacLeod@HainesCentre.com
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